Too often our approach to transformation is based in the old industrial paradigm of top-down control. The attempts resemble laser surgery, as we search for the one or two circumscribed changes that will result in transformation. Successful transformation will be rooted in the new paradigm. A new system of thinking, interaction and management cannot be assembled from independent pieces. Such a highly interdependent system must evolve from direct interaction of groups with the marketplace they wish to serve. Our job is to enable local evolution, to participate in it, and to learn from it!
The Deming Cooperative - 2021